PARAKH
Shipping & Delivery Policy
At PARAKH, we take care to process, pack, and dispatch every order safely so that our products reach you in the best possible condition.
This Shipping & Delivery Policy explains how orders placed through PARAKH are processed and delivered.
1. Order Processing
Once your order is successfully placed and payment is confirmed, our team begins the order-processing procedure.
Orders are generally processed within 1–3 business days, subject to product availability, order volume, holidays, and other operational circumstances.
Orders may take additional time during festivals, promotional periods, weekends, public holidays, or periods of exceptionally high demand.
2. Dispatch of Orders
After your order has been packed and handed over to the delivery partner, you may receive shipping or tracking information through the contact details provided during checkout.
The availability of tracking information may depend on the courier or logistics service used for your shipment.
3. Delivery Time
Delivery time depends on the destination, courier network, availability of transportation services, weather conditions, and other logistical factors.
As a general indication, domestic orders may be delivered within approximately 3–10 business days after dispatch.
These timelines are estimates and should not be treated as guaranteed delivery dates.
Remote locations, difficult-to-service areas, public holidays, festivals, natural events, or unexpected logistics disruptions may require additional time.
4. Delivery Address
Customers are responsible for entering a complete and accurate shipping address while placing an order.
Please carefully verify:
- Full name
- House/Flat/Shop number
- Street or area
- City
- State
- PIN code
- Contact number
PARAKH will not be responsible for delays, failed deliveries, or additional delivery attempts resulting from incorrect, incomplete, or outdated information supplied by the customer.
If an address needs to be corrected after an order has been placed, customers should contact PARAKH as quickly as possible. Address changes may not be possible once the shipment has been dispatched.
5. Courier Delays
PARAKH works with third-party delivery and logistics providers to deliver orders.
While we make reasonable efforts to ensure timely dispatch and delivery, delays caused by circumstances outside our direct control may occur.
Such circumstances may include:
- Severe weather
- Natural events
- Transportation disruptions
- Public holidays
- Festivals
- Courier operational issues
- Strikes or service interruptions
- Incorrect address information
- Local delivery restrictions
- Other unforeseen circumstances
In such situations, PARAKH will make reasonable efforts to assist the customer and coordinate with the delivery partner where possible.
6. Delivery Attempts
The courier may make one or more delivery attempts depending on its operational procedures.
Customers are requested to remain available at the provided delivery address and respond to calls or messages from the delivery partner when necessary.
If an order is returned to PARAKH because the customer was unavailable, refused delivery, provided an incorrect address, or otherwise failed to receive the shipment, additional shipping or re-dispatch charges may apply.
7. Checking Your Parcel
Customers are encouraged to check the outer condition of the parcel when it is delivered.
If the package appears visibly opened, severely damaged, broken, or leaking, please take photographs or video of the parcel before opening it and contact PARAKH promptly.
For information regarding eligible damaged, incorrect, or compromised products, please refer to our Refund & Order Resolution Policy.
8. Shipping Charges
Applicable shipping charges, if any, will be displayed during the ordering or checkout process before the order is completed.
Shipping fees may vary depending on factors such as:
- Delivery location
- Order value
- Package weight or size
- Delivery service selected
- Promotional offers applicable at the time of purchase
PARAKH may offer free or discounted shipping under specific promotional conditions.
9. International Orders
For international shipments, delivery timelines, shipping charges, customs requirements, duties, taxes, and clearance procedures may vary depending on the destination country.
Where applicable, any customs duties, import taxes, local charges, or other charges imposed by the destination country may be payable by the customer unless specifically stated otherwise at the time of purchase.
International deliveries may also take longer due to customs clearance and local regulatory procedures.
10. Product Availability
If an ordered product becomes temporarily unavailable after the order has been placed, PARAKH may contact the customer regarding the available options.
Depending on the circumstances, the order may be shipped once the product becomes available, partially fulfilled, or otherwise resolved in consultation with the customer.
11. Orders That Cannot Be Delivered
If a shipment cannot be delivered because of an incorrect address, repeated failed delivery attempts, refusal to accept the package, or other circumstances attributable to the customer, the shipment may be returned to PARAKH.
Any refund or re-shipping arrangement in such cases will be handled according to the circumstances of the order and applicable PARAKH policies.
12. Contact Us
If your order has not arrived within the expected delivery period or you experience a delivery-related issue, please contact PARAKH using the customer-support details provided on our website or order confirmation.
Please keep your order number and registered contact details available so that our team can assist you more efficiently.
13. Policy Changes
PARAKH may update or modify this Shipping & Delivery Policy from time to time.
The latest version published on the PARAKH website will apply to orders placed after the updated policy becomes effective.