PARAKH
Privacy Policy
At PARAKH, we respect your privacy and are committed to handling your personal information responsibly. This Privacy Policy explains what information we may collect, why we use it, and how we protect it when you visit our website or purchase our products.
By using the PARAKH website, you acknowledge the practices described in this policy.
1. Information We May Collect
When you browse our website, create an account, place an order, or contact us, we may collect information such as:
- Name
- Mobile number
- Email address
- Billing and delivery address
- Order and transaction details
- Information provided when contacting customer support
- Other information voluntarily submitted through our website
We may also collect limited technical information such as device type, browser information, IP address, and website usage information where required for operating, securing, and improving our website.
2. How We Use Your Information
The information we collect may be used to:
- Process and deliver your orders
- Confirm payments and transactions
- Provide order updates and customer support
- Respond to questions, complaints, or requests
- Improve our website, products, and services
- Prevent fraud, misuse, and unauthorized activity
- Send promotional or marketing communications where permitted and applicable
- Meet legal, regulatory, accounting, or business requirements
We aim to collect and use personal information only for appropriate and relevant purposes.
3. Payment Information
Payments made through the PARAKH website may be processed through third-party payment gateways.
PARAKH may receive transaction-related information necessary to confirm and manage your order, but payment credentials such as complete card details are generally handled by the applicable payment service provider.
Customers should also review the privacy and security practices of the payment provider they use.
4. Sharing of Information
PARAKH does not sell your personal information as a product.
Where necessary to provide our services, information may be shared with trusted service providers such as:
- Delivery and logistics partners
- Payment processing providers
- Website and technology service providers
- Customer-support or communication providers
- Professional or legal service providers where required
Information may also be disclosed when required by applicable law, legal process, government authority, or to protect the rights, safety, and security of PARAKH, our customers, or others.
5. Cookies & Website Technologies
Our website may use cookies or similar technologies to improve functionality, remember preferences, understand website usage, and provide a better customer experience.
Some cookies may be provided by third-party services used on our website.
You may be able to manage cookie preferences through your browser or available website settings. Disabling certain cookies may affect some website features.
6. Marketing Communications
If you have provided appropriate consent or where otherwise permitted by applicable law, PARAKH may contact you regarding new products, offers, promotions, or other updates.
You may request to stop receiving promotional communications by using the available unsubscribe option or contacting PARAKH.
Stopping promotional communications will not prevent us from sending essential messages relating to your orders or transactions.
7. Protecting Your Information
PARAKH takes reasonable measures to protect personal information against unauthorized access, misuse, loss, alteration, or disclosure.
However, no online system or method of electronic transmission can be guaranteed to be completely secure.
Customers should also take reasonable precautions to protect their account credentials and personal information.
8. Retention of Information
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including fulfilling orders, maintaining business records, resolving disputes, preventing fraud, and meeting applicable legal or regulatory requirements.
When information is no longer required, it may be deleted, anonymized, or otherwise handled in accordance with applicable requirements.
9. Your Privacy Rights
Subject to applicable law, you may have rights relating to your personal information, including the ability to request information about its processing, correction or updating of inaccurate information, withdrawal of consent where applicable, and other rights provided under applicable data-protection laws.
Requests may be made using the contact details provided below.
10. Children's Privacy
Our website and services are intended for general customers and are not knowingly directed toward children in circumstances where parental or lawful consent is required.
If we become aware that personal information has been collected in a manner that is not permitted under applicable law, we will take appropriate steps as required.
11. Third-Party Websites
Our website may contain links to third-party websites, social media platforms, payment services, or other external services.
PARAKH is not responsible for the privacy practices or content of websites that we do not control. Customers are encouraged to review the privacy policies of those third parties.
12. Changes to This Privacy Policy
PARAKH may update this Privacy Policy from time to time to reflect changes in our services, technology, business practices, or applicable laws.
The updated version will be published on our website along with the revised effective date.
13. Contact Us
If you have questions about this Privacy Policy, wish to make a privacy-related request, or have concerns about how your information is handled, please contact PARAKH through the customer-support details available on our website.